![]() ![]() We didn’t find many competitors that offer this many add-on options, and this wide of a selection is beneficial for businesses that need to create a custom tech support solution. We like that TeamViewer also offers a variety of add-on options (e.g., TeamViewer Remote Management, mobile device support, TeamViewer Pilot, extra concurrent users) so that you can customize your remote access package. Unattended access, remote printing, cross-platform access and phone supportĮverything in the Single User plan, plus customized device information, user access reporting, and access to the TeamViewer web clientĮverything in the Multi-User plan, plus mass deployment, device access reporting, and access to third-party integrations Here is a breakdown of each plan: Service plan TeamViewer offers three different licenses, and its pricing is slightly higher than other vendors we reviewed. We like that it doesn’t require firewall or infrastructure configuration, so you can seamlessly connect to any device without modifying or configuring these settings, which can reduce the potential for cybersecurity threats. TeamViewer uses industry-standard security measures like AES 256-bit encryption and two-factor authentication to ensure your remote connection is safe and secure. Customizable software is key for businesses that want to create a specific solution to access multiple devices. It’s also compatible with popular third-party integrations. In addition to its standard access plans, it offers several add-on options, such as monitoring and asset management, endpoint protection, storage backup, web monitoring, mobile device support, AR support, additional concurrent users, and an all-in-one solution for service desk management. ![]() TeamViewer is one of the most customizable remote access and support solutions we reviewed. In our research, we found that these advanced features are not common among TeamViewer’s competitors. You can also take advantage of advanced collaboration functions like automating mass deployment, creating channel groups, accessing multi-user support sessions, and creating service queues. All three TeamViewer plans include access to TeamViewer Meeting. ![]()
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